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Boil Water Advisory in Effect for West Bank Residents

January 23, 2018

District "C" Councilmember Nadine Ramsey
NEW ORLEANS - On Tuesday, Jan. 23, 2018, around 1:40 p.m., the Sewerage and Water Board (S&WB) issued a precautionary boil water advisory for the West Bank of New Orleans due to a sudden drop in water pressure. As a result, the S&WB, in conjunction with the Louisiana Department of Health, has begun collecting water samples to ensure the pressure drop does not allow contaminants into water pipes.

West Bank residents are advised not to drink, make ice or brush teeth until further notice. Residents with compromised immune systems are advised not to wash hands, shower or bathe. All other residents are advised to take the following precautions when:
  • Washing hands: Use soap and water, dry hands, then apply hand sanitizer. The safest option is to wash with boiled or bottled water.
  • Showering or bathing: Be careful not to swallow water while showering or bathing. Use extra caution when bathing infants and young children. A sponge bath can reduce the chance of swallowing water. Though the risk of illness is minimal, individuals who have recent surgical wounds, are immunosuppressed, or have a chronic illness may want to consider using bottled or boiled water for cleansing until the advisory is lifted. To learn more, visit the Louisiana Office of Public Health.
This advisory does not apply to areas of the City outside the West Bank. Last week, widespread leaks were reported across the East Bank as frozen pipes began to thaw after a two-day cold front. Combined with running faucets, the leaks contributed to a harsh drop in water pressure that led to boil water advisories in New Orleans East and the entire East Bank for up to nearly three days.

The current boil water advisory will remain in effect until further notice for customers in the affected area. S&WB will notify residents and businesses when the advisory is lifted. If you have any questions, please call 52WATER (529-2837). For additional information on what to do during a boil water advisory, visit


Kara Johnson
Chief of Staff
Office of Councilmember Nadine M. Ramsey
(504) 658-1032

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